Technical details: Language: English, Number of pages: 104 (100% free ads), Size: 164x235mm (close to B5 format).
* All pre-orders will be delivered along with extra bonus items. ** If you order your copy now, please be patient and expect to receive your copy during mid or end of May, depending on how far from our country (Romania) you’re living. *** The extra cost for the shipping with tracking no. is EUR 3.50 for only one copy. If you want to order more than one copy with tracking no., please contact us.
DELIVERY AND DELAY INFORMATION
Cosplay GEN #09
will be available worldwide from 27th April 2015
. If you’re ordering your copy now, please be patient and expect to receive your copy in the middle-end of May, depending how far from our country (Romania) you’re living. Our magazine is dispatched by the Romanian Post Office
and they suggest that the following timelines are an appropriate guide to how long you should expect for your copy to reach you after they have been dispatched by us:
Standard delivery Japan & Europe 7-10 working days.
Standard delivery US, Canada, Australia & South America up to 14 working days.
Rest of the World 15-20 working days.
We aim to display as much up to date information as possible on our website. However, there may be a rare occasion when the release date has been changed by the publisher at the last minute. Don’t panic! Just drop us a line
or two here and we’ll get as much information as we can for you.
ORDER CANCELLATION, RETURNS AND REFUND POLICY
Can I cancel or return my order?
You have a statutory right to cancel your order. We also offer you a voluntary returns guarantee. Your statutory right: You can cancel your order without giving any reason within 14 days from the day on which you received your items (or the last item if they were shipped separately). You must notify us of your cancellation. You can notify us through our online contact form
. We will refund the price of the item no later than 14 days from the day on which you notified us of your cancellation. We’ll refund the same means of payment as you used to make your purchase. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. You must send the item back to us no later than 14 days from the day on which you notified us of your cancellation, by following the instructions we send you.
Our voluntary returns guarantee: You may return for a full refund any item ordered from us within 30 days of receipt, provided it is in perfect condition. Please contact us
through our online contact form to obtain a returns authorisation. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item. If you return a high-value item, we recommend you use a recorded delivery service. Once we’ve received your item, we’ll refund the same means of payment as you used to make your purchase. This returns guarantee doesn’t affect your statutory rights and therefore doesn’t affect your right of cancellation described above.
How can I return an incorrect, faulty or damaged magazine?
Should you receive any issue of the magazine that you did not order, or that proves to be faulty, please contact us via the online contact form giving details of your order.